Terms and Condition

Welcome to Aus Vapes Direct. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General

Aus Vapes Direct provides vape-related products and accessories for customers in accordance with applicable laws and regulations. By using this website, you confirm that you are legally permitted to purchase and use the products offered in your location.

We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice.

2. Age Requirement

You must be at least 18 years of age, or the legal age required in your jurisdiction, to purchase products from this website. By placing an order, you confirm that you meet the legal age requirement.

We reserve the right to request age verification and cancel any order that does not meet legal requirements.

3. Products and Availability

All products listed on the website are subject to availability. We reserve the right to discontinue, modify, or limit quantities of any product without notice.

Product images are for illustration purposes only. Actual packaging, colours, or branding may vary depending on supplier updates.

4. Pricing and Payments

All prices displayed are subject to change without notice. We strive to ensure pricing accuracy; however, errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any order.

Payments must be completed in full before orders are processed and shipped.

5. Shipping and Delivery

We offer shipping within Australia and selected international destinations where legally permitted.

Delivery times are estimates only and may vary due to customs processing, courier delays, or other external factors beyond our control.

Customers are responsible for ensuring that ordered products comply with local import laws and regulations.

6. Returns and Refunds

Due to the nature of vape products, returns may be limited for hygiene and safety reasons unless the item is faulty, damaged, or incorrect upon delivery.

Customers must contact us within 48 hours of receiving the order for any issue related to damaged or incorrect items.

Refunds or replacements are provided at our discretion after reviewing the claim.

7. Order Cancellations

Orders may only be cancelled before dispatch. Once shipped, cancellations are no longer possible.

We reserve the right to cancel any order suspected of fraud, misuse, or violation of these Terms.

8. Limitation of Liability

Aus Vapes Direct is not liable for misuse of products, improper handling, or any damages resulting from the use of products purchased from this website.

Customers are responsible for using products safely and in accordance with manufacturer instructions.

9. Intellectual Property

All content on this website, including text, logos, graphics, product descriptions, and images, is the property of Aus Vapes Direct and may not be copied, reproduced, or distributed without written permission.

10. Privacy

Your use of this website is also governed by our Privacy Policy. By using the site, you consent to the collection and use of information in accordance with that policy.

11. Governing Law

These Terms and Conditions are governed by the laws applicable in Australia. Any disputes arising from the use of this website shall be subject to the relevant courts of that jurisdiction.

12. Contact Information

For questions regarding these Terms and Conditions, please contact:

Aus Vapes Direct
Email: admin@ausvapesdirect.com

By continuing to use this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.