At Aus Vapes Direct, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and make purchases from us.

Information We Collect

We may collect personal information including your name, email address, phone number, billing address, shipping address, payment details, and order history when you place an order, contact us, or create an account on our website.

We may also collect non-personal information such as your IP address, browser type, device information, pages visited, and browsing behavior through cookies and analytics tools to improve your shopping experience.

How We Use Your Information

Your information may be used for the following purposes:

• Processing and fulfilling orders
• Managing your account and customer support requests
• Sending order confirmations and shipping updates
• Improving our website, products, and services
• Preventing fraud and maintaining website security
• Sending promotional offers, updates, and marketing emails (only if you opt in)

Payment Security

We use secure payment gateways and industry-standard security measures to protect your payment information. We do not store your full credit card or payment details directly on our servers.

Cookies

Our website uses cookies to improve user experience, analyze website traffic, and personalize content. Cookies help us remember your preferences and improve site performance. You may disable cookies in your browser settings if you prefer.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with trusted service providers such as payment processors, shipping carriers, and website service providers when necessary to complete your order or operate our business.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment providers, analytics tools, and advertising platforms. We are not responsible for the privacy practices of these third parties.

Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You may also unsubscribe from marketing emails by using the unsubscribe link included in our emails.

Age Restriction

Our products are intended for adults of legal smoking or vaping age only. We do not knowingly collect personal information from individuals under the legal age required in their jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website updates. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Aus Vapes Direct
Email: admin@ausvapesdirect.com